quality

Quality is important to our business because we value our customers. We strive to provide our
customers with the services which meet and even exceed their expectations. We are committed to continuous improvement and have established a Quality Management System which provides a framework for measuring and improving our performance.

We have the following systems and procedures in place to support us in our aim of total customer
satisfaction and continuous improvement throughout our business:

Though the Managing Director/Owner has ultimate responsibility for Quality, all employees have a
responsibility within their own areas of work so helping to ensure that Quality is embedded within
the whole of our company.

corporate statement

ONYX has established a HIGH VALUE drafting and design center in the US which allows us to minimize operation costs, maximize productivity and pass the savings directly onto you. We are located in the same timezone as Calgary, thus eliminating any needless time losses due to working with other outsourcing companies located half a world away. We have staff located in Calgary that will work directly with you at your location to make this work process as seamless as possible.

The main goal of our company is to provide you with the right, cost effective drafting solutions. We are interested in your success because it means that our strategy and business model is effective.